Product Information
Cleo Bags are handmade by a team of three in Los Angeles. Our timeless handbags are sustainable and built to last.
Each handbag is cut and sewn by hand from Oeko-Tex certified by-product leather. Our top of line, award winning leather is certified the most sustainable on the market. Leather is considered a natural product which ensures durability over time.
Cleo Bags are meant to be worn every day and sewn to last.
Our Cleo Tees are sewn local in fine rib organic cotton.
Care
To clean leather and plant based bags we recommend Kaps, a biodegradable accessory solvent available in leather and suede cleaners. Keep suede away from water, rain and an abundance of sunscreen.
Denim, cotton and canvas bags can be machine washed on delicate tap cold and air dried to avoid shrinking.
All bags are fit for dry cleaning.
Cleo Tees - hand wash or machine wash on delicate tap cold to ensure longevity and secure our double button signature. Wash white tees with whites to preserve color. To whiten your tee after use, wash with Woolite.
Brand Information
Cleo is a fair trade brand. We pay equal wages.
From day one, Cleo has made conscious decisions to reduce waste and re-use leftover materials. Cleo began solely as a scrap-based brand and as demand grew, Cleo committed to prototyping with alternate leathers as they become available and sourcing leather responsibly - this is a priority as our brand expands.
Cleo Special
Items under the Cleo special tag are one of a kind and final sale.
Order Processing
We ship on Tuesdays & Wednesdays. Please allow 1 week processing time for all purchases and email requests. Some items may ship more quickly than others.
We respond to email inquiries on Tuesdays & Wednesdays, if not before. We cannot always accommodate inquiries made via DM. Please ensure that your shipping address is correct before placing an order.
Exchanges & Returns
Need a different size or colour, or changed your mind? Email support@cleocamp.com within 7 days of delivery (or of buying in person). Items must be unworn.
Exchanges: no fee. Tell us the size or colour you'd like and we'll send it once your return arrives.
Refunds: back to your original payment, minus a 10% restocking fee.
Send it to:
Cleo Camp
C/O Wilhardt & Naud
1667 N Main St
Los Angeles, CA 90012
Put your name and order number inside the package. Return shipping is on you; we don't send labels.
Not shipped yet? Email us to cancel it, and we'll refund it in full, no fee.
Final sale: Cleo Special items, sample sale pieces and custom made-to-order pieces.
We find handmade imperfections add charm and beauty to each of our unique handbags, however if you are not satisfied with your purchase please follow our instructions above.
Contact
For stylist pulls and collaborations email studio@cleocamp.com